1. Introduction

Aala Libas respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it and how we protect it.

2. Information We Collect

Depending on how you use our website, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Shipping address
  • Order information
  • Account information
  • Customer service communications
  • Website usage information

3. How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Deliver products
  • Communicate regarding orders
  • Respond to customer support requests
  • Process returns and exchanges
  • Improve our website and services
  • Send marketing communications where permitted
  • Prevent fraudulent or unauthorised activity
  • Comply with applicable legal requirements

4. Payment Information

Payments may be processed through third-party payment providers.

Aala Libas does not need to store complete payment card information where payment processing is handled directly by a third-party payment provider.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better shopping experience.

You may be able to control cookies through your browser settings.

6. Third-Party Services

We may use trusted third-party services for functions such as:

  • Payment processing
  • Website analytics
  • Shipping and delivery
  • Marketing
  • Website hosting
  • Customer communications

These providers may process information according to their own privacy policies and applicable requirements.

7. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. Your Information

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion where applicable.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page.

10. Contact Us

For privacy-related questions:

Email: shop@aalalibas.pk
Phone: 03182272906
Address: Karachi, Pakistan